Class Cancellation
Our class cancellation policies are based on the Consumer Protection BC regulations. Dance schools in BC are regulated by Consumer Protection BC (consumerprotectionbc.ca) and as such specific class cancellation policies must exist.
A full refund of any payment (registration fee, tuition or other payment) received in relation to a program will be given if a Cancellation Form is received within 10 calendar days of enrolling in that program. For cancellation after the initial 10 days, a 30-day written notice of cancellation is required.
Upon cancellation within 10 days of registration:
- FVAD shall refund all payments made in relation to that program, including otherwise non-refundable registration fees, within 15 days of receipt of the Cancellation Form.
Upon cancellation more than 10 days after registration:
- Any payments owing before the written notice is given shall be due and payable.
- Any payments due within the 30-day notice period shall be due and payable.
Upon cancellation in either case:
- Upon cancellation of enrollment, recurring payments will be cancelled.
- Credit card and/or bank account information will be deleted from FVAD systems. The customer will be informed of this once the information has been deleted.
- Post-dated cheques will be returned to the customer or shredded, per the customer’s instruction.
FVAD reserves the right to cancel or change classes, time and/or teachers without notice.
Classes with fewer than 4 students enrolled may be cancelled.
FVAD reserves the right to refuse services, and to ask clients to leave the school, at the Directors’ discretion.